iQ Suite LabsReferral and testimonial credits
Effective 01/07/2026 · iQ Suite Labs
If you recommend an iQ Suite Labs product to someone, or tell us what working with it is actually like, we put a one-off credit on your account. This page explains exactly how that works, what we publish, and what we will never do.
Which products this covers
All iQ Suite Labs products, now and as they launch — Briefly iQ today, Orchestration iQ and PMO iQ when they arrive.
A credit is earned on a product and used on that same product. Referring someone to Briefly iQ earns a credit against your Briefly iQ subscription; it does not carry across to another product in the suite.
Who can take part
Anyone with an active paid subscription to an iQ Suite Labs product. For a team subscription, the account admin takes part on behalf of the team.
Free plans are not part of this programme. They require no account and no email address, so there is nothing for us to attach a credit to and no way for us to verify a referral. Free users can still share our products from inside the app; there is no reward attached, and none is implied.
Referring someone
Your personal referral link is in the Subscription section of the app. Send it however you like.
When a referral counts
A referral counts once the person you referred completes a first paid purchase using your link and the payment settles. They get 10% off that first payment. You get a €9 credit.
When it does not count
- The person already had a paid subscription.
- The referral is to yourself, to another account you control, or paid for with the same card.
- The referral is to a colleague inside an organization that already has a Team Pro subscription.
- The purchase is refunded inside the money-back period, and your credit has not yet been used. If you have already used it, we do not take it back.
There is no cap on how many people you can refer.
Writing a testimonial
We ask a small number of customers each month, once they have been using Briefly iQ for a while.
You can also volunteer — write to support@iqsuitelabs.com
| What you give | Credit | What appears on the site |
|---|---|---|
| A written testimonial published with your name, role and organization | 25% | Your words, your name, your role, your organization as text |
| The same, plus the logo file and written permission, sent in the same message | 35% | The above, plus your logo in our clients section |
| A Team Pro testimonial with logo permission | One month free | The above |
The credit does not depend on what you say.
Sending us a testimonial means we may publish it
When you send us a testimonial, you agree that we may publish it on our website and in our marketing materials, together with your name, your role and your organization. That permission is what the credit is for. If you do not want it published, please do not send it. We may shorten it for length and translate it into any of the languages our site is published in. We will not rewrite it or change what you meant. Once you have sent it, we do not come back for a second approval — not for the shortened version, and not for the translations.
The credit does not depend on what you say
About logos
A logo is a separate matter from a testimonial, and it needs a separate permission. We only publish an organisation’s logo when someone authorised to grant that permission has given it in writing — usually marketing, communications or legal. Being a customer, or even a senior one, does not by itself make someone able to license their employer’s trademark.
Getting that permission is your side of it. Send us the logo and the written permission together with the testimonial, in one go, and the higher credit applies. We do not chase permissions and we will not come back to ask for one.
If the permission is not there, we simply publish your testimonial as text, without the logo, and issue the 25% credit instead. Nothing is lost and nothing needs to be resubmitted — the text version is worth almost as much to us.
How credits work
| Topic | Rule |
|---|---|
| Where it lives | As a balance on your account, visible in the Subscription section of the app. |
| What it applies to | Your next invoice for the product you earned it on — a renewal, a plan change, an upgrade, or additional seats. |
| Expiry | None. Use it next month or in three years. |
| Single use | Once you apply a credit, it is spent, even if it did not cover the whole invoice. |
| Combining | One credit per invoice. Credits do not stack with each other or with a promotional code. |
| Cash value | None. Credits are not refundable, not transferable and cannot be paid out. |
| If you cancel | The credit stays on your account. If you come back, it is still there. |
Applying a credit
Credits are never applied automatically. You choose which invoice to use one on, in the Subscription section. Because a credit is single use, anything it does not cover is not carried forward — when you use it is entirely your decision.
Taking a testimonial down
You can ask us to remove your testimonial, or your logo, once it has been published on our site for at least twelve months. Write to support@iqsuitelabs.com and we will remove it within five working days of that point. We will not ask you to justify it, and we will not reclaim a credit you have already earned or used. The same twelve-month period applies if you leave the organization you were speaking for.
Removing your name
Your name is personal data, and that is a separate matter from the testimonial itself. If you want your name taken off, tell us and we will do it — at any time, including inside the first twelve months. Depending on what you prefer, we will either attribute the testimonial to your role and organization instead, or make it anonymous. If it has already been published for more than twelve months, we will simply take the whole thing down.
What we do not do
- We do not pay cash, run an affiliate scheme, or share revenue.
- We do not write testimonials ourselves, and we do not publish one from anyone who has not actually used the product.
- We do not publish a testimonial that was never sent to us for that purpose.
- We do not hide the fact that a credit was involved. Every page where incentivized testimonials appear says so, next to the testimonials themselves.
Publishing is at our discretion
We decide which testimonials appear on our site, for how long, and in what context. We may decline to publish one, or take a published one down, at any time and without giving a reason. This does not affect a credit you have already earned — the credit is for sending it, not for it staying up.
Fair use
We may withhold or cancel a credit where a referral is self-directed, where accounts or payment methods are duplicated to generate credits, where a testimonial is fabricated or written by someone who has not used the product, or where the program is otherwise used in bad faith.
Changes to this program
We may change the credit values, add conditions, or end the program entirely. Any change applies from the day we publish it. Credits already on your account are honored under the terms that applied when you earned them, including after the program ends, and including their lack of an expiry date.
Questions
Write to support@iqsuitelabs.com. This program sits alongside our Terms of Use and Privacy Statement; where this page and the Terms disagree about the program, this page applies.